At Cyclingtunes.com, we understand the importance of timely and cost-effective delivery. Here’s an overview of our shipping policy:
Production Time:
All products are custom-made, which takes approximately 1-3 business days to produce. Please note that this timeframe may vary depending on the complexity of your order.
Estimated Delivery Time:
After production is complete, it will take an additional 12-20 business days for your order to arrive. This means you can expect a total delivery time of 13-23 business days from the date of placement.
Free Shipping:
We’re excited to offer free shipping on all products! You won’t be charged any extra fees for getting your gear delivered right to your doorstep.
International Shipping:
At Cyclingtunes.com, we ship our products to over 100 countries worldwide. You can check if we deliver to your country by visiting our checkout page. If we don’t have international shipping options available for your region, please contact us and we’ll do our best to accommodate you.
Returns Policy:
If you’re not satisfied with your order or if there’s an error on our part, we’ve got a hassle-free returns process in place:
- Incorrect Style: If we sent the wrong style, we’ll re-ship the correct item without charging you any additional fees.
- Damaged Item: In case your product arrives broken, we’ll replace it promptly and at no extra cost to you.
To initiate a return, please ensure that the following conditions are met:
- The item is unworn with all original tags attached (including security tags).
- The item comes with its original packaging.
- The returned merchandise meets our quality control standards.
If your return does not meet these requirements, it may not qualify for a refund. We apologize in advance if this might cause any inconvenience and appreciate your understanding.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to reach out to us. We’re always here to help.